Privacy Policy
WHO ARE WE?
Company name: Laboratorios Vinfer S.A.
Registered address: Parque Empresarial Campollano, Calle D, nº2, Parque Empresarial Campollano, 02007 Albacete, Spain
Tax ID: A02011633
Telephone: +34 967 52 35 01
Email: vinfer@vinfer.com
You may contact us in any way you wish.
We reserve the right to modify or adapt this Privacy Policy at any time.
WEBSITE OR EMAIL CONTACTS
What data do we collect through the website?
We may process your IP address, the operating system or browser you use, and even the duration of your visit, anonymously.
If you provide data through the contact form, you will be identified so that we can contact you if necessary.
For what purposes will we process your personal data?
To respond to your inquiries, requests, or applications.
To manage the requested service, respond to your request, or process your application.
To send information by electronic means related to your request.
To send commercial or event-related information by electronic means, provided there is express authorization.
To carry out analysis and improvements on the website, products, and services.
To improve our commercial strategy.
What is the legal basis for processing your data?
The acceptance and consent of the data subject, granted through a voluntary action. In cases where completing a form and clicking the “send” button is required, such action necessarily implies that you have been informed and have expressly consented to the content of the clause attached to the form or accepted the privacy policy.
All our forms include an asterisk (*) for mandatory fields. If you do not complete these fields or do not check the privacy policy acceptance box, the information will not be sent.
How long will we keep your personal data?
Until the consent granted is revoked.
CUSTOMERS
For what purposes will we process your personal data?
Preparation of quotations and follow-up through communications between both parties.
Information by electronic means related to your request.
Commercial or event-related information by electronic means, provided express authorization exists.
Management of administrative, communication, and logistics services carried out by the Controller.
Invoicing and declaration of applicable taxes.
Carrying out corresponding transactions.
Control and debt recovery procedures.
What is the legal basis for processing your data?
The existence of a contractual relationship between the parties. Processing is necessary for the performance of a contract to which the data subject is a party or for the application of pre-contractual measures at their request.
How long will we keep your personal data?
For the duration of the relationship between the parties and for the statutory limitation periods derived therefrom.
QUALITY SURVEYS
For what purposes will we process your personal data?
To assess the level of quality of the service provided.
To improve the services offered in compliance with ISO standards.
What is the legal basis for processing your data?
The legal basis is the express consent of the respondent.
How long will we keep your personal data?
Until the consent granted is revoked.
SOCIAL MEDIA CONTACTS
For what purposes will we process your personal data?
To respond to your inquiries, requests, or applications.
To manage the requested service, respond to your request, or process your application.
To interact with you and create a community of followers.
What is the legal basis for processing your data?
The legal basis is the voluntary consent of the data subject when contacting us and, where applicable, acceptance of a contractual relationship within the relevant social network. Data processing within the social network will be carried out in accordance with its Privacy Policies.
How long will we keep your personal data?
We can only consult or delete your data in a restricted manner due to having a specific profile. We will process your data as long as you allow us to do so by following us, being friends, or clicking “like,” “follow,” or similar buttons.
Any correction of your data or restriction of information or publications must be made through the settings of your own profile or user account on the social network.
JOB APPLICANTS
For what purposes will we process your personal data?
To organize recruitment and selection processes.
To contact you for job interviews and assess your application.
If you have given your consent, to share your data with collaborating or affiliated companies solely to help you find employment.
If you check the privacy policy acceptance box, you consent to your job application being shared with companies within the group for inclusion in their recruitment processes.
We also inform you that one year after receiving your CV, it will be securely destroyed.
What is the legal basis for processing your data?
The legal basis is your unequivocal consent when submitting your CV.
How long will we keep your personal data?
For a minimum period of one (1) year or until consent is revoked.
What is the legal basis for processing your data?
The legal basis is a legal obligation or, failing that, public interest.
How long will we keep your personal data?
The data will be kept for the strictly necessary period to clarify the reported facts. In any case, after six (6) months, the data provided will be anonymized unless they are being investigated in a different legal context.
Do we include personal data of third parties?
No. As a general rule, we only process data provided by the data subjects themselves. If you provide third-party data, you must first inform them and obtain their consent; otherwise, you exempt us from any responsibility for failure to comply with this requirement.
What about data of minors?
We do not process data of children under 14 years of age. Therefore, please refrain from providing such data if you are not of that age, or from providing data of third parties who are under that age. Laboratorios Vinfer disclaims any responsibility for failure to comply with this provision.
Will we communicate electronically?
Only to manage your request, if electronic means are one of the contact methods you have provided.
Commercial communications will only be sent if you have expressly authorized them.
What security measures do we apply?
You can rest assured: we have adopted an optimal level of protection for the personal data we process and have implemented all technical measures available according to the state of the art to prevent loss, misuse, alteration, unauthorized access, or theft of personal data.
To whom will your data be disclosed?
Your data will not be transferred to third parties except where legally required. Specifically, they may be disclosed to the Spanish Tax Agency and to banks and financial institutions for the collection of services provided or products purchased, as well as to data processors necessary for the execution of the agreement.
In the event of a purchase or payment, if you choose an application, website, platform, bank card, or other online service, your data will be transferred to that platform or processed within its environment, always with maximum security.
Our web development, maintenance, and hosting providers may access our website when instructed. They have signed service agreements requiring them to maintain the same level of privacy as we do.
What rights do you have?
To know whether we are processing your data.
To access your personal data.
To request rectification of inaccurate data.
To request erasure of your data when it is no longer necessary or when you withdraw consent.
To request restriction of processing in certain cases.
To data portability, provided in a structured, commonly used, machine-readable format, or sent to another controller if you wish (only in certain cases).
To lodge a complaint with the Spanish Data Protection Agency or the competent supervisory authority if you believe your rights have not been properly addressed.
To withdraw consent at any time.
If you modify any data, we appreciate being informed so we can keep it up to date.
Do you want a form to exercise your rights?
We have forms available to exercise your rights. Request them by email, or you may use those provided by the Spanish Data Protection Agency or third parties.
These forms must be electronically signed or accompanied by a copy of your ID.
If you are represented by someone else, a copy of their ID or electronic signature must be provided.
Forms may be submitted in person, by post, or by email to the address of the Controller indicated at the beginning of this text.
How long do we take to respond to rights requests?
Depending on the right exercised, but no later than one (1) month from your request, or two (2) months in particularly complex cases, in which case you will be informed.
Do we use cookies?
If we use cookies other than strictly necessary ones, you may consult the cookie policy via the corresponding link on our website.
How long will we keep your personal data?
Personal data will be kept while you remain connected with us.
Once the relationship ends, data processed for each purpose will be retained for legally established periods, including time limits during which courts may require them.
If there is no legal obligation to retain the data, it will be kept until the data subject requests deletion or withdraws consent.
We will retain all information and communications related to your purchase or service provision for the duration of product or service warranties, in order to address potential claims.